Privacy Policy

1. Introduction

OlaGoa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Billing and payment information
• Government ID (for verification purposes)
• Profile information and photos

Usage Information

• Search history and browsing patterns
• Booking history and preferences
• Device information and IP address
• Location data (with your permission)

3. How We Use Your Information

We use your information to:

• Process bookings and payments
• Communicate with you about your reservations
• Improve our services and user experience
• Send promotional offers (with your consent)
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Property owners/hosts (to facilitate bookings)
• Payment processors (for transactions)
• Service providers (who assist our operations)
• Law enforcement (when required by law)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

9. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@olagoa.com.